Returns & Refund policy

All returns must be postmarked within thirty (30) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached. (e.g., no stains, tears or other soiling including odors). Accepting returns is at the sole discretion of Bshtihome’s judgement of the state of the Products. Bshtihome reserves the right to refuse any returns. Bshtihome may request descriptions and images of the Products to determine the state of the Products prior to accepting returns. Failure to comply with requests by Bshtihome may result in Bshtihome’s refusal of return. Failure to complete the returns process within 1 week of being provided instructions from Bshtihome may result in Bshtihome’s refusal of return. We will notify you by email when your return has been processed.

If you decide your piece isn’t quite right, you have up to 30 days from the date of delivery to return your item(s). To ensure a successful return, please make sure that your piece is in as-new condition, and that you have the original packaging on hand, we will process your return or exchange. Refunds will be issued in the form of the original payment. Refunds will be issued within 2 weeks of the completion of Bshtihome’s return process. This process may take several weeks to complete. Please follow the instructions below to return your Product.